Sales & Customer Success SMB (51-200 employees)

Enterprise Account Executive at SMB

Manages complex sales cycles with enterprise clients, building executive relationships and orchestrating teams to close high-value deals.

In LATAM SMBs, the Sales Manager reports directly to the owner or CEO

Regional economic cycles directly affect deal closings

Network within the vertical industry has tangible value

Ideal OCEAN+ Profile

Openness 73 Conscientiousness 70 Extraversion 85 Agreeableness 67 Emotional Stability 76 Structure & Rhythm 86
Ideal range
Openness
65 80

At SMBs (51-200 employees), openness to trying new channels and sales strategies

Conscientiousness
62 77

At SMBs (51-200 employees), discipline in pipeline management and follow-up

Extraversion
77 92

At SMBs (51-200 employees), the energy to build relationships and close deals

Agreeableness
59 74

At SMBs (51-200 employees), the balance between assertive persuasion and active listening

Emotional Stability
68 83

At SMBs (51-200 employees), resilience in the face of constant rejection and long sales cycles

Structure & Rhythm
78 93

At SMBs (51-200 employees), building long-term relationships with clients

Strengths and Red Flags

Strengths

  • Building trusted executive relationships that extend beyond a single sales cycle
  • Orchestrating internal teams to respond to RFPs and complex client needs
  • Managing long-term relationships where personal trust matters more than the formal contract
  • Generating expansion revenue from existing accounts without a dedicated customer success team

Red Flags

  • Superficial pipeline management with excessive optimism about close probabilities
  • Reliance on a single champion in the account without building relationship breadth
  • Doesn't document pipeline or activities in a CRM; everything lives in their head
  • Avoids conflict with problematic clients instead of renegotiating terms

Interview Questions

Tell me about the most complex enterprise deal you closed. How did you map the stakeholders and what strategy did you use to align them?

Evaluates: Extraversion and Agreeableness in enterprise sales

Describe a situation where your main champion in the account left the company during the sales cycle. How did you handle it?

Evaluates: Emotional Stability and Extraversion under adversity

How do you balance attention to existing accounts with opening new ones?

Evaluates: Time management and pipeline prioritization

Tell me about an account at risk of churn. What did you do?

Evaluates: Emotional intelligence applied to retention

More about Enterprise Account Executive

Career path, personality archetypes and similar roles in the full profile.

This Role in Other Contexts

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