Sales & Customer Success Startup (1-50 employees)

Sales Development Representative at Startup

Generates and qualifies opportunities through outbound and inbound prospecting, feeding the Account Executives' pipeline.

In LATAM startups, the Sales Manager is often also the first AE

The ability to sell without an operating marketing function is a key differentiator

High emotional stability is critical: rejection is constant and without structured coaching

Ideal OCEAN+ Profile

Openness 73 Conscientiousness 65 Extraversion 91 Agreeableness 46 Emotional Stability 85 Structure & Rhythm 50
Ideal range
Openness
65 80

At startups (1-50 employees), openness to trying new channels and sales strategies

Conscientiousness
57 72

At startups (1-50 employees), discipline in pipeline management and follow-up

Extraversion
82 100

At startups (1-50 employees), the energy to build relationships and close deals

Agreeableness
37 54

At startups (1-50 employees), the balance between assertive persuasion and active listening

Emotional Stability
77 93

At startups (1-50 employees), resilience in the face of constant rejection and long sales cycles

Structure & Rhythm
40 60

At startups (1-50 employees), building long-term relationships with clients

Strengths and Red Flags

Strengths

  • High-cadence outbound prospecting
  • Rigorous lead qualification using BANT/MEDDIC frameworks
  • Closing deals without a recognized brand, selling vision and potential rather than a finished product
  • Building the sales process from scratch: ICP, pitch, playbook, and initial metrics

Red Flags

  • Abandons follow-up after the first rejection
  • Fails to log activity in the CRM consistently
  • Depends on a recognized brand and polished marketing materials to sell
  • Needs hierarchical approval for every discount or contract exception

Interview Questions

Describe a typical week of prospecting: how many contacts do you attempt, which channels do you use, and how do you prioritize who to contact first?

Evaluates: Conscientiousness and work structure

Tell me about a hard-to-reach prospect you managed to convert into a qualified meeting. What did you do differently?

Evaluates: Creativity and persistence

Tell me about a deal you closed without a 100% finished product.

Evaluates: Tolerance for ambiguity and ability to sell vision

How did you build a sales process from scratch?

Evaluates: Ability to structure without prior resources

More about Sales Development Representative

Career path, personality archetypes and similar roles in the full profile.

This Role in Other Contexts

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